Opening hours как задать вопрос егэ

Сущность второго задания устной части ЕГЭ по английскому языку заключается в том, чтобы правильно задать прямые вопросы. Вам предложена ситуация (открытие пункта проката велосипедов, языковой школы и т.п.), в которой от вас требуется как бы позвонить требуемую организацию и выяснить дополнительную информацию, задав ряд вопросов. Вопросы должны быть прямыми и иметь правильную грамматическую форму.

Постановка вопросов – это задание базового уровня, и здесь, казалось бы, не должны возникать трудности, но, к сожалению, примерно половина сдающих ЕГЭ проваливают это задание. Сейчас мы разберемся, почему так происходит и что с этим делать?

Прежде всего, необходимо помнить, что это задание – имитация реального общения. Самое главное – задать вопрос без искажения смысла.

Вопрос о местонахождении пункта проката.

ПЕРВЫЙ вопрос (location) касается месторасположения пункта проката. Этот вопрос повторяется из года в год, так что учительскому сообществу давно пора было бы научить своих подопечных правильно его задавать, используя конструкция be located / situated. Вот приемлемые варианты:

◊ Where is your bicycle rental located?
◊ Where is the bicycle rental located?
◊ Where is your rental located?
и т.д.

Теперь взглянем на реальные примеры неправильных вариантов:

◊ Where is it located?
Вариант грамматически правильный, но, будучи заданным в качестве первого вопроса в пункте проката, вводит собеседника в недоумение – нахождение какого именно объекта хочет выяснить спрашивающий? В первом вопросе необходимо четко называть ту организацию, которая указана в задании.

◊ Where is bicycle rental located?
Выражение bicycle rental употреблено само по себе в абстрактном смысле, и не понятно какой именно пункт проката имеется в виду.

◊ Where your bicycle rental is located?
Здесь имеет место неправильный порядок слов вопросительного предложения.

◊ Where is your shop located?
Вопрос не засчитывается из-за подмены понятий: shop – это магазин, т.е. место, где вам навсегда отдают какую-то вещь за деньги. А rental – пункт проката, т.е. место выдачи вещи на время.

Вопрос о часах работы пункта проката

ВТОРОЙ вопрос (opening hours) нацелен на выяснение часов работы пункта проката. Вопрос также традиционен и к моменту экзамена должен быть уже отлично отработан. Вот правильные варианты:

◊ What are the opening hours?
◊ When are you open?
и др.

Теперь назовем типичные ошибки:

◊ What are opening hours?
Перед фразой opening hours нет никакого определяющего слова, поэтому непонятно, какие именно opening hours имеются в виду. Фраза имеет абстрактный характер, а нам необходима конкретика – часы работы пункта проката.

◊ When do you work?
Вопрос грамматически правильный, но содержательно неверный. Непонятно, чем конкретно интересуется клиент: по каким дням работает прокат, работает ли прокат круглый год или только лето и т.п. Вопрос слишком широк и не конкретен.

◊ When do you open?
Этот вопрос слишком узок; дословно он переводится “Когда вы открываетесь?” А часы закрытия остаются невыясненными. Таким образом, такой вопрос тоже не засчитывается. Вот если бы к нему добавить слово close (закрываться), то тогда вопрос был бы зачтен: When do you open and close?

Вопрос о цене проката

ТРЕТИЙ вопрос (rental price for adults’ and children’s bicycles) касается цены проката взрослых и детских велосипедов. Возможны следующие правильные варианты:

◊ What is the rental price for adults’ and children’s bicycles?
◊ How much does it cost to rent adults’ and children’s bicycles?
и др.

Типичны следующие ошибки:

◊ What rental price is for adults’ and children’s bicycles?
Вопрос формально имеет правильную грамматическую форму, но дает непонимаемое содержание.

◊ How much is the price for adults’ and children’s bicycles?
Вопрос неверен, так как мы не можем по отношению к слову price применять much.

Вопрос о скидках

ЧЕТВЕРТЫЙ вопрос (family discounts) нацелен на выяснение возможности получить скидки на семью. Вопрос также традиционен, поэтому надо заучить шаблон для его задавания. Вот правильные варианты:

◊ Are there any discounts for families?
◊ Do you give any discounts for families?
и др.

Самая частая ошибка здесь следующая:

◊ Is there discounts for families?
Ошибкой является здесь неправильное согласование подлежащего во множественном числе (discounts) со сказуемым в единственном числе (is).

Вопрос о прокате шлема

ПЯТЫЙ вопрос (possibility to rent a helmet) направлен на выяснение возможности взять напрокат шлем. Следует запомнить, что если в задании есть слово possibility, то чаще всего применим шаблон Is it possible to…? или Can I …?

◊ Is it possible to rent a helmet?
◊ Can I rent a helmet?

При построении этого вопроса ошибки могут быть многочисленными, например такая:

◊ Rent a helmet possible?
Это вообще не вопрос, поэтому данное высказывание не засчитывается.

Прочие нюансы

В заключение статьи хотелось бы еще раз напомнить, что вопросы, начинающиеся с What about…? и How about…? не принимаются. Также не принимаются вопросы, начинающиеся с Could you… и не имеющие во второй части полного предложения. Например:

◊ Could you tell me your location?
◊ Could you tell me the price of your bicycles?

Однако, если во второй части таких вопросов имеется полное предложение, то тогда они засчитываются как правильные:

◊ Could you tell me where your rental is located?
◊ Could you tell me how much your adults’ and children’s bicycles cost?

Итак, будьте очень внимательные со вторым заданием ЕГЭ по английскому, и не допускайте типичных ошибок.

Наиболее распространенные вопросы в задании С4

№	О чем надо спросить	Как задать вопрос
1	age restriction	Is there a minimum any age restriction for this film?
2	availability of (smth)	Is (something) available?
3	courses available	What courses are available at your school?
4	directions to the hotel gym	How can I get to your hotel?
5	discounts for groups party reductions	Are there any discounts for groups?
6	discounts for students	Are there any discounts for students?
7	distance from the city centre	How far is the (hotel) from the city centre?
8	duration of the course tour	How long is the course tour? How long does the course tour last?
9	entrance fee	What is the entrance fee? How much is the ticket? How much does (….) cost?
10	hotel facilities	What facilities are available at the hotel?
11	if breakfast is included	Is breakfast included into the price?
12	if textbooks are included	Are textbooks included into the price?
13	location of the hotel gym club	Where is your hotel gym club situated located?
14	online (advance) reservation booking	Can I book purchase a ticket online (in advance)?
15	opening hours (of the club)	What are the opening hours (of your club)? When is (the club) open?
16	photo permission taking pictures	Is it allowed to take pictures during the tour?
17	possible accommodation	What kind of accommodation do you offer?
18	double single room price per night	What is the double single room price per night?
19	price of a three-week course	How much is a three-week course? How much do I have to pay for a three-week course?
20	refund for a ticket	Can I get a refund for the ticket if I miss the concert?

1. Location of the shop/school/gym/restaurant/hotel – месторасположения

Where is your shop/school/gym/restaurant/hotel located (situated)?

1. Directions to the shop/school/gym/restaurant/hotel – способ добраться

How can I get to the shop/school/gym/restaurant/hotel?

What is the best way to get to your school?

1. Distance from the city center – удаленность от центра

How far is your gym/hotel/club/school from the city center?

      4. Duration / length of the tour/flight/classes – продолжительность тура /перелета / уроков

How long is the tour / flight?

How long are the classes?

How long will the tour last?

1. Dates for departure – даты вылета (отправления)

What are the departure dates? / When does the tour start?

1. Opening hours / hours of operation / working hours – часы работы

What are the opening hours of the shop/gym/museum/library?

When is the shop /gym /museum / library open?

When do you work?

What are the working hours of the shop?

When does the shop / gym / museum work?

! The shop is closed on Sunday. / The shop is open on weekdays.

“open” и “closed” – это прилагательные

1. Discounts / Reductions for children/for groups/for big orders – скидки

Are there any discounts / reductions for children under 5?

Is it possible to get any discounts?

Are discounts for groups of students available?

What discounts are provided for big orders/ for pensioners /for the elderly?  – Какие скидки предоставляются для больших заказов / для пенсионеров?

1. Special offers – специальные предложения

Are there any special offers available at your school ?

What special offers do you provide in your shop?

1. Price / Cost of the item – цена

What is the price of the bicycle? / What is the best price of the car?

How much is the bicycle? / How much are these trainers?

How much does the phone cost? / How much do these jeans cost?

What is the single/double room price per night?

1. Entrance fee / tuition fee – входная плата / плата за обучение

What is the entrance fee? / What is the tuition fee?

How much is the ticket? / How much are the tickets?

How much does the ticket cost? (3 л., ед.число)

How much do the tickets cost? (мн.число)

1. Courses available – доступные курсы

What kinds of courses are available?

What courses do you offer? Do you offer morning or evening courses?

Are morning/afternoon/evening courses available?

Evening courses are available at your school, aren’t they?

1. Price for a two-week course – стоимость двухнедельного курса обучения

What is the price for a two-week course?

How much is a two-week course?

Is the price for a two-week course reasonable?

1. If a placement test is included – включен ли тест распределения учащихся по уровню знаний

Is a placement test included in the program of the course?

1. If textbooks are included – включены ли в стоимость курса учебники

Are textbooks included into the price?

1. Number of classes per week – количество уроков в неделю/в день

How many classes are there per week?

How many classes a day do you offer?

1. Number of students in the group – количество студентов в группе

How many students are there in the group?

1. Beginning of the course – начало курса обучения

When does the course start / begin?

1.  Availability of something – возможность чего-либо

Is the table for 6 people available for Sunday evening?

Is the audio version of the book available?

Is shipping / delivery to my town available? – Возможна ли доставка товара в мой город?

Can you deliver it (them) into my hometown?

1. Hotel facilities – услуги в отеле

What facilities do you offer?

What facilities are available / provided at your hotel?

What facilities does the hotel have?

1. Possible accommodation – виды размещения / проживания

What kind of accommodation do you offer?

1. Online reservation / advance booking – бронирование по интернету / предварительный заказ

Can I book tickets in advance?

Can I make a reservation online?

Is it possible to make a reservation online? 

1. If a wake— up call available – возможность услуги «звонок для пробуждения», когда сотрудник отеля телефонным звонком будит вас в условленное время

Is a wake-up call at 3 a.m. available?

Can you give us a wake-up call, please? 

1. If breakfast is included – включен ли завтрак в стоимость

Is breakfast included in the price of the tour? 

1. Available kinds of payment – возможные способы оплаты

What kinds of payment are available / possible?

Can I pay cash (or in cash: in dollars, in Euros, in roubles )? – Могу я оплатить наличными?

Can I pay by credit card / by check? 

1. Credit card acceptance – возможность оплаты кредитной картой

Can I use my credit card for payment?

Do you accept credit cards for payment?

Is it possible to pay by credit card? 

1. Cancellation [ˌkæns(ə)’leɪʃ(ə)n] – отмена бронирования

Is cancellation possible?

Can I cancel the order?

Is there any possibility to cancel the order?

Is it possible to cancel the order?

How can I cancel the order? 

1. Refund for a ticket – возврат денег/компенсация

Can I get a refund for a ticket if I miss the concert?

Is it possible to get a refund for a ticket?

1. If taking pictures permitted – разрешена ли фотосъемка

Is taking pictures allowed /permitted?

Can I take pictures at the museum?

Is it possible to take photos during the performance? 

1. Age restriction / minimum age limit – возрастные ограничения

What is the minimum age requirement to ride this attraction?

Is there any age restriction to get this job?

How old should I be to apply for this job?

1. Membership in a movement / club / organization – членство в движении / клубе / организации

How can I join your club?

How can I become a member of your organization?

What do I need to join your movement?

Задание 2 на ЕГЭ по английскому языку – условный диалог-расспрос с опорой на вербальную ситуацию и фотографию (картинку) – также имеет  базовый уровень сложности. Задание проверяет следующие умения диалогической речи: осуществлять запрос информации; обращаться за разъяснениями; точно и правильно употреблять языковые средства оформления высказывания. Учащимся нужно ознакомиться с рекламным объявлением и задать четыре вопроса на основе ключевых слов.

На подготовку к выполнению задания у Вас будет 1.5 минуты, на то, чтобы задать каждый вопрос – 20 секунд.

Диалог носит условный характер, это означает, что этикетный диалог (реплики приветствия/прощания и прочее) не требуется.

Вам нужно всего лишь правильно задать ЧЕТЫРЕ прямых вопроса по указанным ключевых словам (содержательным аспектам).

За данное задание Вы можете получить 4 балла (по 1 баллу за каждый вопрос).

Критерии оценивания задания 2

Каждый из четырех заданных вопросов оценивается отдельно.

	1 балл	0 баллов
Вопросы 1-4	Вопрос по содержанию отвечает поставленной задаче, имеет правильную грамматическую форму прямого вопроса; возможные фонетические и лексические погрешности не затрудняют восприятия	Вопрос не задан, или заданный вопрос по содержанию не отвечает поставленной задаче И/ИЛИ не имеет правильной грамматической формы прямого вопроса, И/ИЛИ фонетические и лексические ошибки препятствуют коммуникации

Давайте рассмотрим следующий образец задания 2:

Примерные вопросы:

1. What is the minimum age for a person to go on your bicycle trip?
2. How long does the trip last?/ What is the duration of the trip?
3. What is the number of people in the group?/ How many people are there in the group?
4. Is there accommodation for the night?/ Do you provide any accommodation for the night?

Далее я предлагаю Вам список ключевых слов которые часто встречаются в задании, и примерных вопросов.

Ключевые слова/фразы	Пример вопроса
minimum age/age restriction	What is the minimum age of the people in the group? Is there a minimum age restriction for the tour?
beginning	When does the course start?
something available	What courses are available at the school?
cost	How much does the vase cost?
delivery	Is delivery possible?
directions	How can I get to the hotel?
discounts	Are discounts available? Are there any discounts?
distance	How far is it from the city centre?
duration	What is the duration of the course?
fee	What is the fee?
facilities	What facilities are there at the hotel?
if meals are included	Are meals included into the price?
location	What is the location of your school? Where is your school located?
number	What is the number of students in the group?
reservation/booking	Can I book a room online?
opening hours	What are the opening hours?
accommodation	Do you provide any accommodation?
price	What is the price of the phone?

А подготовиться к экзамену вам помогут мои пособия:

Методичка “Письменная часть ЕГЭ-2023: задания 37 и 38”

Методичка “Устная часть ЕГЭ-2023”

Методичка “Грамматика для ЕГЭ и ОГЭ”

Методичка: “Словообразование для ЕГЭ и ОГЭ”

Методичка: “Фразовые глаголы”

Манкеева Гульнара Фанилевна

учитель английского языка

МАОУ СОШ №4 г Губкинский

вопросительное слово	вспомогательный глагол	подлежащее	сказуемое	остальные члены предложения
What	do Does	you she	like like	best of all? coffee?

	Что дано в задании	Что нужно сказать
	Accommodation	Do you offer any accommodation? What kind of accommodation do you provideoffer? Do you accommodate students in a hotelholiday house?
	Admission fee	Is there (an) admission fee? What admission fee do you have? Do you have (an) admission fee?
	Availability	Is ……. available? Are (plural noun) available?
	Availability of costumes	What costumes are available (for the actors)?
	Age restriction	Is there a minimum age for this film/show? Is there any age restriction for this performance?
	Booking by phone	Is it possible to book (an excursion) by phone/ on the phone?
	Courses available	What courses are available at your school?
	Date of the event	When does the event take place? When is the event?
	Duration	How long is …..? How long does (the tour) last? How long does it take me to get to …?
	Discounts/ Price reductions	Do you have discounts for (students/ groups)? Are discounts for (students/ groups) available? Are there any discounts for ….?
	Delivery	Do you deliver any goods? How long does the delivery take?
	Depth	How deep is the swimming pool? What is the depth of the lake?
	Distance from the city centre	How far is (the hotel) from the city centre?
	Double single room price (per night)	How much is a double/single room per night?
	Entrance fee	How much is the entrance fee?
	Excursion time Excursion times	What time is the excursion? When does the excursion start? When do excursions start?
	Evening classes	Do you have any evening classes? Are there any evening classes available?
	Frequency	How often is/are …….? How often do (the flights) leave? How often do (buses) leave? How often are the excursions?
	Free parking	Is free parking available? Is there free parking (at your hotel)?
	Hotel facilities	What facilities does the hotel offer? What facilities do you offer? What facilities are there? What facilities are available at the hotel?
	Insurance (страховка)	What does the insurance cover? Is the insurance free?
	If …… is included/ if .. are included	Is …. included into the price? Are …. included into the price?
	Instructor’s help Instructors available	Is it possible to get an instructor’s help? Is an instructor’s help available? Are instructors available (at the pool)?
	If translation into English is available	Is translation into English available?
	If there is a food court	Is there a food court?
	If there is payment	Is there any payment needed?
	If breakfast/ lunch is included If meals are included	Is breakfast/ lunch included? Are meals included?
	Location	Where is …… located/ situated?
	Length	How long is the distance? What is the length of the street?
	Membership	What do I need to do to become a member of your (organization/ club)? What should be done to become a member of your (organization)? What does being a member of your organization involve?
	Number of actors/ participants/ students in a group	How many (actors/ participants/ students) are there (in the group)?
	Number of stops	How many stops does the bus/ train make?
	Number of … (shops, boutiques)	How many …. are there?
	Number of students in a group Number of people involved	How many students are there in the /a group? How many people are involved in the organization?
	Online booking/ advance booking/ online reservation	Is online booking (online reservation) possible? Is advance reservation possible? Is it possible to book online/ in advance?
	Opening hours	When does your (shop) open AND CLOSE? When do you work? What are your opening hours? When is (the club) open?
	Payment options	Can I pay by credit card? How can I pay for the course?
	Price of a three-week course	How much is the three-week course?
	Photo permission/ taking pictures	Is taking pictures allowed? Is it allowed to take photos (during the tour/ excursion)?
	Priceticket Price for one Price per hour	How much does the entrance cost? How much is the ticket? How much does the ticket cost? How much is the ticket for one person? How much is one hour? How much does one hour cost?
	Range of job opportunities	What is the range of job opportunities?
	Refund for a ticket	Is it possible to get a refund for the ticket if I miss the concert?
	Tuition fee плата за обучение	How much is the tuition fee? How much should I pay for the tuition? How much does tuition cost?
	Time for departure	What is the departure date?
	Special exhibitions	Are there any special exhibitions now? What special exhibitions are there at the moment?
	Special offers	Are there any special offers available at your school? What special offers do you provide in your shop?
	Starting date	When does …… start?
	Starting place	Where does ……. start? What is the starting point of the (cruise/ excursion)?
	Size of the (garden, pool, ….) Size of the/a group	How big is the ….? How big is the/a group?
	Special clothes Special clothes available	Are any special clothes needed (for the classes)? Do I need to bring any special clothes? Are there any special clothes available?
	Transport to the ….	What transport can I take to get to the ….? What transport can I use to get to the …? How can I get to the ….?
	Tasks suggested	What tasks are suggested to the members? What tasks do you suggest to the participants?
	Way to …/ directions to…./ the best way to get there	How can I get to….? What is the best way to get there?
	Working hours	When does the … work?  What are the working hours?
	Warranty period	How long does the warranty period last?

Задание № 2

В этом задании необходимо задать вопросы по предложенной Вам картинке. Даются ключевые слова, на основе которых Вы и должны построить вопросы.

Подготовка – 1.5 минуты
Время выполнения – 2 минуты
Ваши вопросы – по 20 секунд на вопрос
Балы за это задание – 5 баллов (по баллу за вопрос)

Task 2

Study the advertisement.

Make your life easier with our new kitchen unit!

You are considering buying the appliance and now you’d like to get more information. In 1.5 minutes you are to ask five direct questions to find out about the following: 

1) price

1. How much does the unit cost?

2) if one can buy it online

2. Can I buy it on-line?

3) number of functions

3. How many functions does it have?

4) guarantee period

4. What is the guarantee period?

5) recipe book to go with the unit

5. Does a recipe book go with the unit?

 

Read by George William Dole

НАИБОЛЕЕ РАСПРОСТРАНЁННЫЕ ВОПРОСЫ В ЗАДАНИИ №2 (РАЗДЕЛ ГОВОРЕНИЕ)

№	О чем надо спросить	Как задать вопрос
1.	age restriction	Is there a minimum age restric­tion for this film? What is the age restriction? Is there any age restriction?
2.	minimum age limit	What is the minimum age limit for this film? Is there any minimum age limit?
3.	age of (something)	How old is (something)?
4.	availability   of     (some­thing)	Is (something) available?
5.	beginning of the course	When does     the   course begin/ start?
6.	courses available	What courses are   available at your school?
7.	cost of (something)	How much does (something) cost? How much is the …?
8.	credit card acceptance	Do you accept credit cards for payment? Can I pay by the credit card?
9.	date of delivery	What is the possible date of de­livery?
10.	directions to the hotel/ gym	How can I get to your hotel/ gym?
11.	discounts for groups/ party reductions	Are   there     any   discounts   for groups? Are group discounts available?
12.	discounts for students	Are there any discounts for stu­dents? Do they have any discounts for students?
13.	distance from   the city centre	How far is the hotel from the city centre?
14.	duration of the course/ tour/flight	How long   is the course/tour/ flight? How long does the course last?
15.	entrance/admission fee	What is the entrance/admission fee? How much is the ticket? How much does the tour cost?
16.	cancellation	Is any cancellation possible? Can I cancel the (it) if I don’t like it?
17.	hotel facilities	What facilities are available at the hotel? Are there any facilities available?
18.	if breakfast is included	Is breakfast included into the price?
19.	if textbooks are included	Are textbooks included into the price?
20.	location   of     the   hotel/ gym/club	Where is your hotel/gym/club situated/located? How can I get to the hotel/gym/club?
21.	nearest car park/ park­ing garage	Where is the nearest car park/ parking garage? How can I get to the nearest car park / parking garage?
22.	number of     lessons   per week	How many lessons are there per week? How many lessons do they have per week?
23.	number of   students in the group	How many students are there in the group? How many students do they have in the group?
24.	online   (advance)     reser­vation/booking	Can I book/purchase a ticket on­line (in advance)? Can I reserve a room online? Is it possible to reserve a room online?
25.	opening   hours     (of   the club)/ hours of operation	What are the opening hours of the club? When is the club open? What time does the club open? What are the hours of operating for the club?
26.	photo permission     /tak­ing pictures	Is it allowed to take pictures dur­ing the tour? Can I take   photos during the tour?
27.	possible accommodation	What kind of accommodation do you offer? What kind of accommodation do they have?
28.	(double/single)       room price per night	What is the (double/single) room price per night? How much does a room cost per night? How much is a room per night?
29.	price for   a three-week course	What is the price for a three-week course? How much does a three-week course cost? How much is a three-week course?
30.	refund for a ticket	Can I get a refund for a ticket if I miss the concert?
31.	type of (clothes) sold	What types of (clothes) do you sell?